Pricing
Scribe Genie runs on minute credits, they are used up whenever you start a recording, and stop being used when you stop a recording. You start with 3 free hours of recording time.
Recording Credits
$ 0.03 USD
/ minute
One-time purchase of recording credits
Features Include:
No subscription - Just pay for what you use
Never expires
Fully customizable note layouts
Monthly Individual
$ 100.00 USD
Per month
Features Include:
No contract, cancel anytime
Unlimited visits
Fully customizable note layouts
Free CME Bot
Recording Credits
$ 0.03 USD
One-time purchase of recording credits
Features Include:
No subscription - Just pay for what you use
Never expires
Fully customizable note layouts
Yearly Individual
$ 1,000.00 USD
Per year
Features Include:
$200 annual discount
Unlimited visits
Fully customizable note layouts
Free CME Bot
Frequently Asked Questions
Do I need to install any software?
No, there is nothing to download onto your computer. To access the app, you simply need to log in using our Sign In page, which can be found at https://app.scribegenie.io
Is my data safe?
Yes it is. Any data is encrypted in transit and in storage. We follow guidelines to ensure HIPAA level protection. See our Security page for more information.
Can I try your service for free?
Yes you can. Every new user receives 3 free hours of recording credits
What if I need help getting started?
Please contact us for support. You can email us at support@newgatesoftware.com
Can I cancel my subscription?
There is no subscription to cancel, our service is pay-as-you-go. If you have auto pay turned on, you may turn that off in the Credits section.
Will Scribe Genie work with telehealth?
Yes it will. In this case, you will need to have your telehealth session via speaker instead of a headset/headphones, so the Scribe Genie app can easily pick up the conversation between you and your patient.
What if my computer doesn't have a microphone?
If your computer doesn't have a microphone, the best alternative would be to use our app on your phone internet browser. From there, you can use your phone as a microphone when logged into the app. The recording will happen and Scribe Genie will transcribe it and it will be available for you on the web app on your computer as well, as everything is synced between your phone app and web app.
Do you offer refunds?
Yes. We offer a 100% satisfaction guarantee up to $25 of usage. We cannot refund past $25 of purchases.
